Meet the who

Behind the why

Our vision is to redefine the real estate experience by embodying the principles of excellence, integrity, and genuine care in every interaction. We operate with a commitment to doing our best, ensuring that honesty and transparency guide our actions. Our clients are not just transactions; they are valued partners on a journey toward their real estate goals. We prioritize showing that we care by consistently going above and beyond expectations, putting their best interests first in every decision. With a mindset of detachment from outcomes, we approach each situation with clarity and objectivity, seeking to clarify and verify information to ensure informed decisions. We believe in the power of giving, constantly delivering the gifts of exceptional service, support, and expertise. While we take our profession seriously, we also believe in having fun and creating a warm and fuzzy atmosphere where our clients feel valued, understood, and appreciated. Our professionalism, systematic approach, and skilled negotiation tactics set us apart, instilling confidence and trust in those we serve. Through our unwavering dedication to excellence and genuine care, we strive to exceed expectations and redefine what it means to partner with a real estate professional."

Where Local Expertise Meets

Personalized Passion

I'm not just a real estate agent; I'm your trusted partner in not only finding a property but also in finding a place where you feel at home. I am constantly thinking how to deliver better experience and relavent information to empower the client to make the best decision
Being deeply rooted in this dynamic city, I'm committed to guiding you through the diverse and unique neighborhoods of CA. My method is marked by genuine care, transforming each real estate engagement into a personal journey, ensuring your own story is heard and appreciated. More than merely looking for properties, I engage with the community, contributing to the lively and rich tapestry that makes CA an exceptional and thriving place.

Work with Jack

My stats

Experience Matters

Consistently ranked in top

Century 21 Agent in State of California

Consistently ranked in top

Realtor in Southern California

over

Homes Sold

In the Words of our Clients

Success Stories

"I was a customer of the real estate firm that employed Jack Ma. It was a difficult sale and Jack handled it very professionally and with care, I would not hesitate to use Jack's expertise in the future."

"Jack Ma helped us negotiate and eventually secure a super competitively bidded house, even when the seller’s real estate agent already refused our bid initially. We also appreciated the fact that he helped us through several house viewing over the s…

"Jack Ma is hands down the best realtor I’ve ever worked with. He sold our home in 2021 for $692,000 and made the entire process absolutely seamless from start to finish. His marketing was top-notch, his communication was clear and consistent, and his…

"Jack helped me sell a home in Alhambra a few years back and more recently guided me through buying my home in Diamond Bar. I’ve known him for over 10 years, and throughout that time he has always kept me updated on the market and checked in regularly…

"Jack is a very responsible and considerate agent who always keeps us updated on the latest。He is a trustworthy person。"

"Jack is the agent for when we bought and sold our place. Simple and transparent throughout the whole process. Amazing agent to work with."

"Jack Ma is hands down the best realtor we’ve ever worked with. He's helped us list and sell our investment properties, and from start to finish, his professionalism and attention to detail were exceptional. Jack met with us personally, toured the pro…

"An agent who is professional, ethical, and knows the market inside-out. Highly recommend Jack to anyone who wants an agent that truly works for you."

"Jack is an exceptional realtor. He’s very thoughtful, trustworthy, supportive and keen attention to detail. I never feel rushed or pressured to make a hasty decision and he makes sure that my wife and I are 150% comfortable with our big decision. He …

"I have experience selling a previous property, so I am able to compare that experience with this one. Jack Ma and his team did an excellent job communicating each and every step and the progress status in between. I'd like to specifically recognize h…

"Jack was very profeesional. It is not because I had known him before but he was always there for me aeverytime I have quetions. He guided me, was very patient with me and the only realtor that was never forcing himself for me to sell our property but…

"Jack Ma is an excellent agent. Before the listing, he had done research on the market in my area. He also provided efficient strategy which result my property was sold successfully in 7 days. I highly recommend Jack Ma as a listing agent. He is profe…

"We chose Jack because we know his capabilities and we were right. He delivered as promised."

"Reliable and trustworthy broker who has your best interest in mind. He answered questions and provided good guidance. You can count on Jack to do his best on your behalf. I would definitely recommend him to anyone who needs a realtor or broker."

"Professional communication in a timely manner"

"Jack and his team is perfect."

"Jack is very professional and great with communications throughout the sale of our condo. He gave real expectations. He is honest and caring. He has fast access to resources when problems arise, for ex. plumbing issues, etc. Jack closed the sale of o…

"The sale was smooth and there were no issues. Any potential issues or questions were immediately addressed by Jack and his team. Vivan Wu and Carrie Chen were on top of everything and provided excellent service. We have worked with Jack through multi…

"Jack was very easy to work with. As a California Realtor not residing in California, I needed someone who would be able to take care of the property as if it were there own. Jack went above and beyond and we received multiple offers prior to even goi…

"Jack is such a friendly person and listens to you. He gives good advise.He made our transition easy."

"Jack us knowledgeable and professional and also speak chinese so very easy for me to communicate with. He is straight to the point and could help save time if u are a busy individual."

"Jack provided us with great market evaluation and listing strategy. We were able to receive multiple offers and open escrow within 1 week. The entire experience with Jack gave us a hassle free real estate selling experience. Extremely knowledgeable p…

"Home purchase isn't always easy thing to do. For my case, Jack Ma made it really easy for me. Jack is incredibly friendly and professional, and is willing to go above and beyond to find the properties you like. He is truly professional and genuinely …

"Jack is very knowledgeable in market condition and always provide great suggestion in the decision making process."

"Excellent, very professional and friendly, I recommend a customer (friend) and still recommending, thanks!!!"

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Who you work with

Matters!

Buying

From understanding market intricacies to leveraging our local knowledge, we are committed to securing the best results.

Selling

Selling your home requires specialized expertise and advice, and I recognize the significance of this procedure.

Explore

Begin a voyage through varied neighborhoods, each showcasing its distinct version of the CA lifestyle.

Services

Ready to take

The next step?

Unsure whether to buy or sell at this moment? In search of a dependable contractor? I am keen to understand more about you and what you require! Please feel welcome to utilize any contact method provided here to get in touch with me!

Let's talk

Frequently Asked Questions

What makes your real estate approach different from other agents in Southern California?

We redefine the real estate experience by prioritizing excellence, integrity, and genuine care. Instead of treating clients as transactions, we act as trusted partners, providing transparency, clear communication, and personalised guidance throughout your Southern California home-buying or selling journey.

How do you ensure honesty and transparency during a real estate transaction?

We lead with clarity, honesty, and full transparency. We clarify and verify information at every step to help buyers and sellers make informed decisions, ensuring a smooth and trustworthy experience in Southern California real estate.

Why is local expertise important when buying a home in Southern California?

Southern California is comprised of diverse neighborhoods, each with its own unique lifestyle, market trends, and property values. With deep local knowledge, we help clients navigate the best communities, from coastal cities to family-friendly suburbs, ensuring you find a home that truly fits your needs.

How do you help first-time homebuyers in Southern California?

We provide step-by-step support, from explaining the buying process to evaluating property options, making sure first-time buyers feel confident. Our approach includes market education, negotiation strategies, and personalised recommendations based on Southern California housing trends.

What can sellers expect when listing their home with you?

Sellers can expect professional guidance, strategic marketing, expert negotiation, and a systematic approach to maximise property value. We aim to create a seamless selling experience and attract qualified buyers in the competitive Southern California real estate market.

How do you approach negotiations for buyers and sellers?

Negotiation is one of our strongest skills. We combine market knowledge, experience, and strategic communication to secure the best terms and outcomes for our clients, whether purchasing or selling a home in Southern California.

Do you offer personalized real estate consultations?

Yes. Every client receives a personalised consultation where we discuss goals, preferences, and lifestyle needs. This ensures we provide tailored real estate solutions across Southern California’s unique and evolving communities.

What areas of Southern California do you specialize in?

We serve a wide range of Southern California communities, from coastal cities to urban hubs and suburban neighbourhoods. Our local expertise allows us to guide clients through finding the perfect area that matches their lifestyle, budget, and long-term goals.

How do you stay connected to the community you serve?

Beyond property searches, we actively engage with the Southern California community, supporting local businesses, attending events, and contributing to local initiatives. This allows us to offer relevant insights and a deeper understanding of the lifestyle each neighbourhood offers.

What can I expect when partnering with you as my real estate agent?

Expect professionalism, consistent communication, and a genuine commitment to your success. We focus on delivering exceptional service, market expertise, and a warm, supportive experience, ensuring you feel valued and confident from start to finish.